Frequently asked questions
Clear answers. Better decisions.
Answers on subsidy, financing, system types, service areas and support. For anything else, call toll-free 1800 419 8777.
Which areas do you serve?
Our head office is in Satna, and we serve customers across Satna, Shahdol, Umaria, Katni, Sidhi and Singrauli in the Mahakoshal and Vindhya regions of Madhya Pradesh.
What does it mean that Aarna is a TATA Power SOLAROOF Partner?
Aarna delivers TATA Power SOLAROOF-backed systems, combining that brand association with local consultation, installation and customer support.
Which system is right for me—on-grid, off-grid or hybrid?
On-grid systems connect to the grid with net metering. Off-grid systems use batteries for locations without dependable grid access. Hybrid systems combine grid connection with battery backup for greater energy security. We recommend a configuration after assessing your consumption and site.
How much subsidy can I get?
Under the PM Surya Ghar Muft Bijli Yojana, eligible residential systems can receive subsidy assistance of up to ₹78,000. Aarna supports you with eligibility, documentation and the application.
Do you help with net metering?
Yes. For grid-connected residential systems, we assist with the net-metering process alongside the subsidy application.
Can I pay in EMIs?
Yes. Financing and EMI options are available through partners including SBI, Bank of Baroda, Union Bank, ICICI Bank, Axis Bank and TATA Capital. The lender confirms eligibility, interest rate and sanction.
Do you install for factories, schools and hospitals?
Yes. Alongside 300+ homes, we have delivered 26+ industrial and institutional projects for factories, mills, universities, schools and hospitals.
Does Aarna provide maintenance and after-sales support?
Yes. We provide installation support, ongoing maintenance and after-sales service. Call our toll-free number 1800 419 8777 for service requests.